Terms & Conditions

Reservations and Deposits

A deposit is required to hold your apartment.  The amount will depend on the apartment being booked.

Payment for the 25% reservation deposit should be made via bank transfer.  The rest of the payment is due no later than 6 weeks prior to arrival.

Please note that the booking will not be confirmed until Marbella Rentals Direct has received the reservation deposit amount.  Upon receipt of same, you will receive a confirmation e-mail from Marbella Rentals Direct.

Depending upon the apartment, a cash damage deposit ranging from €250 - €400 will be requested upon arrival and will be refunded in full after inspection of the undamaged apartment by one of our representatives.  Please check the deposit amount of the apartment you are booking in your booking confirmation.

Payment

Once Marbella Rentals Direct has confirmed the availability of one of its apartments, the client will have to pay 25% of the total price of the stay by means of bank transfer.  Please note that this amount must be received in our bank account 6 weeks before your arrival.

The rest of the price of the stay is payable no later than 6 weeks prior to arrival.  ( Please note that this amount must be received into our bank within 6 weeks prior to arrival)  Remember NO CASH, NO CHECK IN!!)

Cancellation

If the client cancels a fully paid reservation, there is a cancellation charge that will depend on the number of days before the beginning of the rental period.  Please note that the 25% reservation deposit is non-refundable:

	More that 90 days before: 20% of the total amount
	60 – 89 days before: 30% of the total amount
	30 – 59 days before: 50% of the total amount
	Less than 30 days: 100% of the total amount

Cleaning

The apartment shall be cleaned prior to the arrival of each client.  When leaving, the client is obliged to leave the apartment in a reasonable condition

Number and identity of the guests

The client must inform Marbella Rentals Direct of the number of guests included within the booking.  Unless otherwise agreed by Marbella Rentals Direct, only the number of persons indicated by the client when booking shall be authorized to use the apartment.  Pets are only allowed where permission has specifically been granted.

Holiday Insurance

It is recommended that each client take out holiday insurance and this is not included within the rental package.

Liability

Marbella Rentals Direct accept no liability for the following:

	Loss or damage to clients property for the duration of their stay
	Apartment Complex services i.e. lifts, swimming pools etc.  The maintenance of these services are outside our control

Availability Chart

Please note, the availability chart is for guidance only, and you should not book flights or arrange any other elements of your holiday before you have received a booking confirmation from Marbella Rentals Direct.

Behaviour

The client signing the check-in form will be liable for the correct and decent behaviour of all the persons accompanying him/her.  Should that person, or any of the persons accompanying him/her not behave in a suitable and responsible way, Marbella Rentals Direct shall be entitled to request the client and the person accompanying him/her to leave the apartment without the right for the latter to claim any type of compensation

Please observe that Marbella Rentals Direct “Terms and Conditions with regard to disturbances, loud music and parties are very clear.  ALL ARE STRICTLY FORBIDDEN.  Guests staying in a Marbella Rentals Direct apartments should know that if parties or loud music are heard, or neighbours complain and / or police are called, it can result in immediate eviction regardless of the time of day or night.  It will also result in loss of prepaid rent and refundable damage deposit.  Also note that by booking with Marbella Rentals Direct you have already accepted our terms and conditions and will therefore be expected to abide by these rules.  You will also be expected to sign these rules upon check-in on your arrival day.

QUIET TIME IS EVERY DAY FROM 22.00 PM TO 10.00 AM

We appreciate your co-operation in this matter and hope you understand that these rules are necessary as these apartments are all situated in residential areas and the nightly rest of other residents must be respected.

Our Website

All apartments descriptions and information is supplied by the apartments featured. Whilst Marbella Rentals Direct do their utmost to maintain accuracy and to check details wherever possible, we cannot be held liable for any errors or omissions that may arise.

Marbella Rentals Direct also reserve the right to change information published on the site at any time including rates, descriptions and photographs.